How to fix problems with the AOL application on iOS ?

If your AOL application isn’t working on your IOS device, there are steps you can take to get it working again. If you’re receiving an error message when trying to sign in or add an account in the AOL application, you may need to reset your password.

Update your device’s software

The AOL application works best on the latest version of IOS software. To resolve most app issues, make sure you have the most recent version of IOS installed on your device.

Force stop and restart the app

Verified for IOS 9.3 and later

1. Double press the Home button.
2. Swipe up on the image of the app.
3. Re-launch the app and attempt to reproduce the issue.

Delete the application and install it again

1. Tap and hold the application you want to uninstall until all application icons start to shake.
2. Tap theĀ X in the corner of the AOL application.
3. TapĀ Delete.
4. Press your device’s Home button to re-lock your screen.
5. Download and install the AOL application again.

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